FAQs

Who will conduct my interview?

Interviews will be conducted by two Lancaster University Law students. A qualified solicitor will sometimes sit in on the interview. Once the interview has been conducted, the law students will conduct legal research and prepare a draft letter of advice. This letter will be supervised by a qualified solicitor who is a specialist in the area of law before being sent to you.

Can I request a telephone appointment?

Of course. The Law Clinic offers both face to face and telephone appointments. If you would like to request a telephone appointment, please complete our enquiry form, which can be found here.

When can I expect to receive my letter of advice?

We make every effort to send the letter of advice to you within 14 to 21 days.

Is the letter of advice supervised?

Yes. Every letter of advice that is sent to our clients is supervised by a qualified solicitor who is an expert in the relevant area of law.

How will I know if you are able to assist with my query?

Details of the areas of law that we can advise on can be found here. However, if you are unsure about whether or not we can assist, please complete the enquiry form, which is available here. We will then get back to you as soon as possible.

Please note that the Law Clinic will only advise on areas of law where we have a qualified practitioner with the appropriate expertise to supervise the advice letter, and we may not be able to assist on all occasions.

What if you cannot assist with my query?

If we cannot assist with your query, we will aim to refer you to another organisation that may be able to assist.